Terms & Conditions
Welcome to HV Grounded! By accessing or using our website, mobile app, or any of our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding.
1. General Information
Company Name: HV Grounded
Address: 3665 Albany Post Road, Poughkeepsie, NY 12601
Contact Information:
Email: [email protected]
Phone: (845) 240-1244
By accessing or using our platform, you confirm that you are at least 21 years of age and legally permitted to purchase or use cannabis-related products under the laws of your jurisdiction.
2. Acceptance of Terms
By using our services, you agree to these Terms and Conditions. If you do not agree, please stop using our services immediately. We reserve the right to modify these terms at any time. Updates will be effective as soon as they are posted on our website or app. Continued use after changes indicates your acceptance of the revised terms.
3. Use of Services
You agree to use our services legally and ethically. You must not:
Transmit unlawful, harmful, or misleading content.
Misrepresent your identity.
Attempt unauthorized access to our systems or platform.
Violation of these terms may result in suspension or termination of your access.
4. Orders and Purchases
Eligibility: Only users 21 and older can place an order. Proof of age may be required upon delivery or pickup.
Product Availability: Products may be limited or discontinued without notice.
Pricing: Prices may change at any time. The price shown at checkout is the price you’ll pay.
Payment: All payments must be made at the time of order. Accepted methods are listed on our platform.
5. Delivery and Pickup
Delivery: Available in select areas. Accurate delivery information is required. Incorrect info may cause delays or cancellations.
Pickup: Orders may be picked up at our store during business hours. A valid government-issued ID is required.
6. Refunds and Returns
Due to legal and health regulations surrounding cannabis products, all sales are final.
If you receive a defective or incorrect item, contact us within 24 hours for assistance.
7. User Accounts
Some services may require account registration.
You are responsible for safeguarding your login details.
Notify us immediately if you suspect unauthorized account activity.
8. Intellectual Property
All content on our website and app—including text, graphics, logos, and software—is the property of HV Grounded or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Privacy Policy
Your use of our platform is also subject to our Privacy Policy, which explains how we collect, use, and protect your data.
10. Limitation of Liability
To the fullest extent permitted by law, HV Grounded is not liable for any direct, indirect, incidental, or consequential damages related to your use of, or inability to use, our platform or services.
11. Indemnification
You agree to defend, indemnify, and hold harmless HV Grounded, its team, affiliates, and partners from any claims or liabilities arising from your misuse of the services or breach of these terms.
12. Governing Law
These Terms and Conditions are governed by the laws of the State of New York, regardless of any conflict of law principles.
13. Termination
We may suspend or terminate your access at any time, with or without notice, for violation of these Terms or any applicable law.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Phone: (845) 240-1244
Address: 3665 Albany Post Road, Poughkeepsie, NY 12601
By using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.
Thank you for choosing HV Grounded!
